Scarborough Vetroblu Luxury Apartment

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BEFORE YOU BOOK
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Our check-in time is 3 pm on your day of arrival and check-out time is 10am on your day of departure. Before you book please consider your travel arrangements in relation to this. If you plan to arrive early or want to depart late, please consider booking an additional night, subject to availability. We cannot offer early check-ins or late checkouts as we require the time between guest stays for our housekeepers to prepare the property for you.
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CHECK-IN INSTRUCTIONS & GUIDEBOOK
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Our check-in instructions will be sent 2 days before your stay.
There will be a check-in guide and includes detailed instructions, images and everything else to ensure a smooth check-in and an enjoyable stay.
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GUEST ID
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All guests must provide at least one ID. Guest information is collected via a secure online check-in.
Airbnb privacy policy ensures they do not share your ID with anyone, not even with us, so to conform to our regulations we are obliged to obtain your ID. We are also bound by our Privacy Policy and will not share your ID.
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BONDS
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For guests (i) new to Airbnb and yet to receive their first review, or (ii) those with less than perfect reviews, we require a bond.
Bond are administered via Airbnb for complete transparency and returned on departure all being left as it was found.
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THIRD PARTY BOOKINGS
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No third party bookings unless arranged during the booking process i.e. the guest making the booking must be part of the group staying at the property.
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SAME-DAY BOOKINGS
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Housekeeping arrangements require a lead-time of at least one day to assure a 3pm check-in on your day of arrival. If you make a last minute booking we cannot guarantee a 3pm check-in so please be prepared to check-in later in the day.
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STARTER SUPPLIES
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In order to set realistic expectations, we offer essential starter supplies to make your stay more comfortable. These complimentary supplies comprise shampoo, conditioner, body wash, toilet paper, and a few other items. Please note that these supplies are not intended to last for the entire duration of your booking but are provided to avoid the need to rush to the supermarket immediately upon arrival. If you would like to request mid-stay services at any time during your booking, please inform us.
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NOTE ON RESPONSIBLE HOSTING
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We are committed to Responsible Hosting which means that we want our guests to have a positive experience staying in our place. It also means that we do not tolerate behaviour which is detrimental to our property or our neighbours and is not in line with Airbnb policy.
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LISTING DISCLOSURE
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By confirming your reservation, you are acknowledging that you have carefully read the listing and our house rules. Therefore, any information that was disclosed during the booking process cannot be used as a basis for grievances.
Registration number
STRA6019E1TI914M